Delivery Information

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 9am - 5pm PST

Carriers


We use the following carriers to deliver our orders:

USPS (regular orders)
UPS (regular and pallet orders)

R+L Carries (pallet orders in CA)

Roadrunner (pallet orders)


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Until your order has been packed and ready for shipping, we will not know the final cost of shipping. We will always do our best to get you the best rate for shipping, as well as offering you other choices of shipping that may reduce your overal shipping cost percentage.


Customer's Accounts
If a customer has their own UPS account, we would be happy to bill their account directly. Also, should a customer wish to obtain the shipping weight and dimensions and to send a corresponding label with those measurements using either the USPS, UPS, or FedEx, we are also happy to ship.